EU Terms of Use

Introduction

This document establishes the conditions of use of the website indagres.com and the terms of purchase of products through it by users.

Please read these Terms and Conditions of Purchase and our Privacy Policy carefully before using this website. If you wish, you may print these conditions. By using this website or placing an order through it, the user accepts our Terms and Conditions of Purchase and our Privacy Policy. If you do not agree, you should not use the website.

General Information

In compliance with the duty of information established in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of this website belongs to Indagres SL, CIF/NIF B32488207, with registered office at Calle Ecuador 14, Vigo (Pontevedra), 36203, Spain, and email address contact@indagres.com, hereinafter Indagres SL.

Use of the Website

By using this website and placing orders through it, the user undertakes to:

  • Use the website solely to consult products and place orders.

  • Not place fraudulent or false orders. If there are reasonable grounds to consider an order fraudulent, Indagres SL is authorized to cancel it and inform the relevant authorities.

  • Have the legal capacity to enter into contracts (the user declares to be over 18 years of age).

  • Provide accurate and truthful contact details so that orders can be processed and delivered.

Protection of Personal Data

Indagres SL informs users of this website about its policy on the processing and protection of personal data that may be collected during navigation or contracting of services. You can access our Privacy Policy from this website at any time.

Order Cancellation Rights

Indagres may refuse or cancel orders for justified reasons, such as:

  • Errors in billing information.

  • Suspected payment fraud.

  • Inability to deliver to the specified address.

  • Suspected resale or non-consumer use.

  • Orders placed by minors under 18 years of age.

  • Incomplete or missing payment.

Customer Right of Withdrawal

Users in the EU have the right to cancel an order without justification within 14 calendar days of receiving the goods, in accordance with Royal Legislative Decree 1/2007, of November 16.

To exercise this right, you may use the “Right of Withdrawal” form available on the website, send an email to privacy@indagres.com, or send written notice by postal mail to:

Indagres SL

Calle Ecuador 14

36203 Vigo (Pontevedra)

Spain

Returned products must be in the same condition as received, unused, and with original packaging and labels. Shipping costs for returns are borne by the customer unless the product is defective.

Refunds will be processed within 14 days of receipt of returned goods.

Liability

Access and use of this website is the responsibility of the user. Indagres does not guarantee uninterrupted service or absence of errors, viruses, or security risks, and will not be liable for damages arising from third-party interference or technical failures beyond its control.

Products are supplied for personal and household use only. Customers agree not to use products for commercial or resale purposes. Indagres SL is not liable for lost profits or business interruptions.

Intellectual Property

All intellectual property rights over content and materials on this website belong to Indagres. Users may only use such material as expressly authorized.

Governing Law and Jurisdiction

The use of this website and the contracts for purchasing products through it shall be governed by Spanish law. Any disputes shall be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

Complaints

Users may submit complaints or claims via email to contact@indagres.com

Market overview

Quotes may be delayed by up to 15 minutes