EU Privacy
Indagres SL (Tax ID: B32488207), with registered office at Calle Ecuador 14, Vigo (Pontevedra), 36203, Spain, is the owner of the website indagres.com and the data controller of the personal data provided by users through this website.
This Privacy Policy explains how we collect, use, and protect your personal data, as well as the rights you have under applicable data protection regulations.
By using this website, you confirm that you have read and understood the information regarding the processing of your personal data. Our main objective is to process personal data lawfully, fairly, and transparently.
Data Collected, Purpose, and Lawful Basis
The personal data we process are those voluntarily provided by users through the forms available on this website. These are the minimum data required in order to:
Provide information about our products and services.
Manage orders and issue invoices.
Inform users about the status of their orders.
Handle complaints.
Carry out any other management necessary for the provision of services offered through this website.
The legal basis for processing this data is:
The performance of a contract or provision of services.
Compliance with legal obligations.
Legitimate interests.
The user’s consent, where applicable.
Data Collected via Contact Forms
When users fill out contact forms on this website, we collect personal data to send commercial information about our products and services.
This processing is based on the explicit consent you provide when submitting the form.
Data Processing Operations
Personal data collected through the website are stored in electronic systems controlled and supervised by the data controller. Appropriate technical and organizational security measures are applied to ensure confidentiality.
Only trained and authorized personnel are allowed to access, edit, or delete personal data, and all such staff are bound by our internal data protection policies.
Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes for which they were collected.
We will keep your information while there is a contractual and/or commercial relationship with you, or until you exercise your right to erasure, cancellation, or restriction of processing.
In such cases, data will be securely blocked, with no active use, and retained only for the exercise or defense of legal claims, or to comply with judicial, legal, or contractual obligations.
Protection of Minors
This website is not directed at minors. If you are under the age of majority, please do not attempt to register as a user. If we inadvertently collect personal data from a minor, we will delete it as soon as possible.
Recipients of Personal Data
Your personal data will not be shared with third parties, except in the following cases:
Where there is a legal obligation to do so.
Where it is necessary for the proper provision of services or execution of a contract (e.g., sharing data with other group companies or data processors).
In all cases, data transfers to third parties will only occur when legally justified or with your explicit consent.
Indagres applies strict criteria when selecting data processors and contractually ensures that all of them comply with data protection obligations.
More information about our data protection practices can be found at:
Your Rights
Under the applicable data protection laws, you may exercise the following rights:
Right of access
Right of rectification
Right to restriction of processing
Right of erasure (right to be forgotten)
Right to data portability
Right to object to processing
You can exercise these rights by writing to the above postal address or by email at: privacy@indagres.com.
To exercise your rights, you must provide proof of identity (e.g., copy of ID card).
If you believe your rights have been infringed, you may also file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.
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